Zero statement = Zero sulfates, parabens, dyes, gluten, phthalates, propylene glycol, safe for color and chemically treated hair
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  • Frequently Asked Questions

    You've asked - we've answered. We are here to help you better understand what is often misunderstood, and here are some things we are frequently asked.

    Are the products biodegradable?

    Our products contain a high percentage of plant-based ingredients allowing the majority of the contents to be biodegradable. However, we do not recommend disposing unused products or drain grey water outside urban waste systems.

    Are the products Gluten Free?

    Although there are no gluten containing ingredients within our formulas, we cannot guarantee that there is no contamination when these ingredients are being formulated, mixed together or bottled.

    Are the products safe for kids?

    Renpure is designed for the entire family, therefore they are suitable for kids as well. However, keep in mind kids may have more sensitive skin. Patch test prior to use is advised. Apply the product as directed to a small area for 24-48 hours to test if any irritations occur. If any redness, burning, itching or irritations occur, immediately discontinue use and consult a doctor.

    Are the products safe on color treated hair?

    Our products are safe to use on color treated hair, however please keep in mind optimum color protection is dependent on several factors that we cannot control. This includes hair texture, type of color and quality of color. We cannot guarantee products will not strip hair color, please use with caution. Patch test prior to use is advised. Apply the product as directed to a small area for 24-48 hours to test if any color is affected.

    Are the products Silicone Free?

    There is a small percentage of silicone in our products to help condition and protect hair. However, we will be moving away from silicones in our 2021 developments.

    Are the products Sulfate Free?

    Disodium Laureth Sulfosuccinate and Olefin Sulfonate are commonly mistaken for Sulfate. We do not use Sodium Lauryl Sulfate (SLS) in our formulas as it can be very harsh and damaging to the hair. Instead, we use an alternative called Sulfonate, Sulfoacetate, or Sulfosuccinate, which are much less harmful. These ingredients may sound similar and have similar functions, but they can have a significantly different impact on hair.

    Are the products tested on animals?

    Renpure is not certified cruetly-free, however we do not test on animals. To be ‘Leaping Bunny’ approved, brands must be 100% vegan. Though we do not test any of our products on animals, we do have a few collections that contain ingredients that are animal derived (silk and collagen). Aside from this, majority of our products are vegan.

    Are the products Vegan?

    Majority of our products are all Vegan. With the exception of our Biotin & Collagen line and Keratin & Argan. (This line uses fish derived oils).

    Do the products contain any preservatives?

    Diazolidinyl Urea is used to preserve our products. It is considered a formaldehyde donor as it only releases very small amounts when micro organisms are present. These would be at levels less than 0.05%. These ingredients have been thoroughly researched by experts from around the world and are generally regarded as safe and effective.

    We have micro-biologically tested our products to ensure that we are delivering a safe and effective product to our customers using just enough preservatives to meet those needs.

    All products sold within the Personal Care Industry should be preserved, especially when they contain natural and organic ingredients like ours. This is an ethical requirement that we place upon ourselves to protect our consumers from incidental microbiological contamination that can take place in manufacturing, filling, and during customer use.

    Do you use palm oil?

    At Renpure, we support suppliers of palm derived material from the RSPO (Roundtable on Sustainable Palm Oil) manufactures. RSPO certified manufacturers only obtain their palm supplies from sustainable sources. To learn more about RSPO, please visit their website http://www.rspo.org/.  We are closely monitoring our supply of Palm Oil and currently exploring formulations that eliminate its use without impacting performance. Our goal is to have 100% certified sustainable palm use by 2022, or have it eliminated from our product formulations.

    How do I open the pump properly?

    Step 1: Tighten the base of the pump
    Step 2: Place your thumb on the indent and hold the spout
    Step 3: Push down and turn counterclockwise until pump pops up

    What are the fragrances composed of?

    Our Renpure fragrances is a combination of both natural and synthetic blended essence, to provide the most enjoyable aroma. Our fragrances are safe and do not contain any harmful substances. Our team carefully selects fragrances that are chosen to enhance consumer experience.

    Have a question not covered here? Please feel free to contact us with your inquiry and we’d be happy to give you an answer.